Question: Should I Call 111 Or GP?

Can you send an 111 Doctor?

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

NHS 111 can also tell you where to find your nearest doctor, pharmacist or dentist..

What happens if you call 111?

When you call 111, you will speak to an adviser from the NHS 111 team. The team has trained advisers and nurses who can help you. They will ask you questions to find out what help you need. An adviser is someone who can give you medical advice and help.

What is the number 101 for?

Use the non-emergency number 101 for situations that do not require an immediate police response. This will help keep 999 available for when there is an emergency, e.g. if a crime is taking place, or somebody is in immediate danger – for these types of incidents, always call 999.

How do you call 111?

24 hours a day, 7 days a week. To get help from NHS 111, you can: Go online to nhs.uk (for assessment of people aged 5 and over only). Call 111 for free from a landline or mobile phone.

Can I call 111 if it’s not an emergency?

You should call 111 if: You need medical help fast, but it’s not a 999 emergency. You don’t know who to call for medical help or you don’t have a GP to call. You think you need to go to A&E or another NHS urgent care service; or. You require health information or reassurance about what to do next.

Where are 111 based?

EnglandThe 111 number for NHS services is currently available in all of England and Scotland. However, in Wales not all of the country is served by the number.

Can a GP refuse to do a home visit?

Unless the GP’s register is full, or you live too far away for home visits, it is unlikely that the GP will refuse to accept you. However, if the GP does refuse to accept you, then they must have reasonable grounds for doing so.

Are 111 operators medically trained?

Call handlers at the 111 service are not medically trained, but ask a set of clinical questions and determine the most appropriate response from the answers they get. They are able to consult medical staff at the centre.

Do 111 calls go on medical records?

Calls to the NHS 111 phone service are recorded. A record is kept of all contact with NHS 111 and stored securely by the NHS. This information is only shared with others directly involved with your care. Some of the information collected will also be shared with NHS Digital to improve NHS 111 and 999 services.

Can 111 give test results?

NHS 111 is not designed for the request of repeat prescriptions, test results or for making appointments.

What is a 112 call?

112 is the European emergency number, available free of charge, 24/7, anywhere in the European Union. Citizens can dial 112 to reach the emergency services, including the police, emergency medical services and the fire brigade.

What do 111 call handlers do?

NHS 111 call handlers handle calls from members of the public about non-emergency health problems. They will typically use specialist computer software to provide the caller with an appropriate response to their healthcare needs within a timeframe.

How long does 111 take to call back?

Health officials said 111 call handlers are instructed to dispatch an ambulance immediately if they identify a case as life-threatening, such as if signs indicate a cardiac arrest. They said calls which were assessed as urgent but not requiring an ambulance would receive a call back within 10 minutes.

Are you charged for 111 calls?

How much do calls to NHS 111 cost? Calls to the NHS 111 service are free from both landlines and mobile phones, so it won’t cost you a penny.

What is 112 in the UK?

The European emergency number 112 is not the only emergency number in the UK . It is used alongside the national emergency number 999. People with disabilities can contact the emergency services by SMS to 112 or 999 as well as through text relay on textphones or the text relay application.

Is NHS 111 a free call?

NHS 111 is a free number to call when you have an urgent healthcare need that isn’t a life-threatening situation.

Is NHS 111 any good?

‘Totally inadequate’ NHS 111 is a free number for patients with urgent, but not life-threatening symptoms, including those who need fast medical help but who are not a 999 emergency. It is designed to replace the NHS Direct advice line and out-of-hours GP call centres, with a more practical service.